Usage Policy

1. Fair Use of AI Features

The AI-powered features of this app — AI Job Scout, Resume Refiner, Job Fit Analyzer, Interview Prep, and related tools — are intended for one person's active, individual job search. "Reasonable use" means the volume and pattern of activity a single job seeker would generate while actually searching for a job: refining a resume, checking fit against roles you're applying to, and preparing for interviews you actually have.

Automated, scripted, or unusually high-volume use of the AI features — well beyond what a single active job search requires — is considered abuse of the service, regardless of subscription tier.

2. Single-Account, Single-User Policy

Each account is licensed to one individual, for that individual's own job search. It is against this policy to use an account — including a paid subscription — to process resumes, LinkedIn profiles, or job materials on behalf of more than one person. This includes, without limitation:

• Running friends', family members', or clients' resumes through your account
• Offering resume review, job-fit analysis, or interview prep as a paid or unpaid service to others using your login
• Sharing account credentials with anyone else, including "just this once"

If you're a career coach, recruiter, or run a resume-service business, please contact us — we're glad to talk about a plan that fits that use case. Using a personal-tier account for multiple clients is not permitted.

3. Results & Outcome Disclaimer

Job Search Command Center is a tool to help you present yourself well and prepare thoroughly — it is not a guarantee of a job offer, an interview, or any other outcome. Landing a job depends on your experience, the job market, the employer's decision, and many factors entirely outside this app's control.

AI-generated suggestions — resume rewrites, keyword recommendations, interview answers, company insights — are produced by a language model and may contain mistakes, outdated information, or advice that doesn't fit your specific situation. Always review AI-generated content critically before using it, and use your own judgment about what to submit to an employer.

The App enhances how your experience is presented — it does not verify or fabricate the underlying facts. You are solely responsible for the accuracy and truthfulness of any resume, work history, or other content you submit to an employer, whether or not it was refined using this app.

Nothing generated by the App constitutes professional career counseling, legal, immigration, or financial advice, and no advisor-client relationship is created by using it. Please avoid uploading highly sensitive personal information you don't need to — such as a Social Security number, government ID number, or financial account details — since resume content is processed by a third-party AI provider to generate your analysis.

4. Billing, Plans & Auto-Renewal

This section governs how paid subscriptions to Job Search Command Center are billed. It applies to every paid plan and supersedes any conflicting description elsewhere on the site.

Available plans. We currently offer two paid subscription plans, in addition to a free trial:

• Monthly Plan — billed every month on a recurring basis
• 3-Month Plan — billed once every three months on a recurring basis, at a reduced effective rate compared to the Monthly Plan

Current pricing for each plan is shown on our Pricing page at the time of purchase. The free trial is not a paid plan, requires no payment method, and is limited to a set number of AI analyses as described on the Pricing page.

Automatic renewal. All paid plans renew automatically at the end of each billing period — every month for the Monthly Plan, every three months for the 3-Month Plan — unless you cancel before the renewal date. By subscribing, you authorize us (through our payment processor, Stripe) to charge your payment method on file for each renewal period, without further action or notice from you, until you cancel.

Canceling. You may cancel automatic renewal at any time, self-service, through the "Manage Subscription" option in your account. When you cancel, future renewal charges stop; you retain access to paid features through the end of the billing period you've already paid for. Canceling does not retroactively refund the current or any prior billing period.

Switching plans. You may switch between the Monthly Plan and the 3-Month Plan from your account. A plan switch takes effect on the billing terms of the new plan going forward.

Failed payments. If a renewal charge fails, your subscription may be marked past due and access to paid features may be limited until the payment issue is resolved. We may retry the charge or notify you to update your payment method.

Refunds. Except where required by applicable law, all charges are final and non-refundable, including partial billing periods. This is separate from — and in addition to — the non-refundable cancellation described in Section 7 for policy violations.

5. Prohibited Conduct

In addition to the policies above, you agree not to:

• Use the app for any unlawful purpose, or to generate content that is fraudulent, defamatory, or intended to deceive an employer (e.g. fabricated credentials or experience)
• Attempt to bypass, disable, or circumvent trial limits, rate limits, or subscription controls
• Probe, scan, or attempt to gain unauthorized access to the app's systems, other users' accounts, or data
• Scrape, reverse-engineer, or resell access to the app or its AI outputs
• Upload malicious files or content that violates someone else's rights (e.g. a resume containing another person's private information without their consent)
• Interfere with the normal operation of the service for other users

6. Account Security

You're responsible for keeping your login credentials confidential and for all activity that happens under your account. Sharing your password — even with someone you trust — is both a security risk and a violation of the single-user policy in Section 2. If you believe your account has been accessed without your permission, contact us right away.

7. Enforcement & Consequences

We use automated checks — for example, comparing the name associated with resumes and profiles analyzed under the same account — to help identify possible violations of the Single-Account, Single-User Policy in Section 2. Automated signals are reviewed by a person before any suspension or cancellation is applied; they don't result in an automatic penalty on their own.

We'd rather help you use the app correctly than penalize you, so in most cases enforcement follows an escalating path:

1. Notice — for a first or borderline issue, we'll typically reach out first.
2. Rate limiting — AI feature usage may be throttled while we review the activity.
3. Suspension — account access may be paused pending review or clarification.
4. Cancellation — for confirmed policy violations, especially repeated abuse or single-user violations, the subscription may be canceled without a refund for unused time.

Severe violations — illegal activity, security probing, or clear abuse — may skip directly to suspension or cancellation without prior notice.

8. Your Data & Privacy

Your resume and cover letter files are used only to generate your requested analysis and are not stored after processing — only the resulting insights are saved to your account. Account and billing data is handled through our processors (currently Stripe for payments). This section is a summary, not a complete privacy policy; if you have specific data-handling questions, reach out using the contact information below.

9. Service Availability

We work to keep the App available and responsive, but we do not guarantee uninterrupted access or any specific uptime. The App may be unavailable at times for maintenance, updates, or issues outside our control, including outages of third-party services we depend on (such as our AI provider, payment processor, or hosting infrastructure). We are not liable for losses resulting from downtime or interrupted access.

10. Changes to This Policy

We may update this policy as the app evolves. Material changes will be reflected by updating the "Last Updated" date at the top of this page. Continued use of the app after a change means you accept the updated policy.

11. Questions & Contact

Questions about this policy, or think your account was flagged in error? Reach out through the feedback form in your dashboard, or contact us at support@launch-next-chapter.com.